In Douglas
Adams' classic "The Hitchhiker's Guide to the Galaxy," a character
relates a story in which a super-computer is asked to calculate:
"The answer to the ultimate question of life, the universe and
everything."
And comes to the conclusion: 42.
The answer is incomprehensible because the beings who asked didn't know
what they were asking - and it is decided that another computer must
be built to calculate the correct question.
And so to the question of SharePoint, the cloud, hybrid, social...
Where are we going? How should we use the options we have? What is the
answer to the ultimate question of collaboration, best practices and
streamlining our organizations for maximum efficiency and ROI?
The conclusion is: UX.
From the mighty powerhouse that is Microsoft and its in-house geniuses
and innovators, to individual businesses and their need for improved
collaboration, all can be brought to their knees by UX. Or User
Experience.
Why? Because all technology is created for the user of that technology.
It's that simple. No matter what vision is experienced by the
creator, what plan is mapped out for the future, what product is
sold as the "way ahead," only the user's experience of interacting
with it can decide if it has any future at all.
Luckily for Microsoft, a lot of attention is paid to the fact that the
ultimate computer is the human brain; and that, located nearby, is a
pair of ears. Excited by the potential of the cloud and confident in
its ability to provide robust data security, Microsoft initially
pushed the transition to cloud very strongly; but, while enthusing
about the vast potential and ROI of the cloud solution, it also
listened.
The softer step forward into, for example, hybrid innovation, helps
businesses adapt and make their own choices their own way. And in their
own time. Providing time to adapt is a smart move, particularly as
some may decide that on-prem remains the solution for them, while
others move to the cloud.
Many businesses are finding success in similar ways: listening to the
needs of their teams and learning how to tailor SharePoint to their
businesses, investing in solutions outside the box that work for them
and their end users. Also, in the earliest stages, investing in a
little time and training to facilitate an easier transition. Moving
ahead this way is ultimately more rewarding for everybody
involved.
Offering solutions that simplify processes, by giving UX priority
consideration, and having experts on hand to listen to any issue, is also
The Bamboo® Way.
For an excellent example of how UX can impact your business, if not
given full consideration, read the following article: The
Dangers of Rogue IT.
Posted
Jan
12 2016, 10:08 AM by
Pat
Brien |
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I'm a British copywriter who spent over 10 years living
and working in Paris, France, before moving to America, getting
married, and joining the Bamboo team.